PRIVACY

Privacy Policies

Ponch & Capricó/Acubra Group SA de CV

GAC1511249B5

Address: Av Baja California 178 int 1, Col. Rome South.  DF, Mexico 06760

Phone: +52 (55)  5264 51.01

Last Update: November 24, 2015

"PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV"  in compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, hereinafter the  "LAW" , and other applicable legislation, seek the privacy of the personal data of its clients, suppliers, visitors and employees (hereinafter, the  "USER "), in accordance with these privacy policies, which must be observed and applicable to any person at any time by the mere fact of accessing the website teleglobos.com/teleglobos.com.mx and any of its subdomains, for example - and not limited to - fiestas.teleglobos.com.mx, mayoreo.teleglobos.com.mx, regalos.teleglobos.com.mx, etc. (hereinafter the  "PLACE" ). 

For the purposes of interpreting these privacy policies, "Personal Data" shall be understood as described in the "LAW".

Data Collected

„PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  may request personal data and/or data on product and service preferences from the "USER" in some sections of the "SITE", or invite the "USER" to use applications for mobile devices in which, once subscribed, the "USER" will provide non-sensitive personal data in terms of the LAW. 

„PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  You may request by telephone, email or any other electronic means the name of the  "USER"  on social networks on the Internet and your authorization for the use of the data contained in your profile; if you authorize it,  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  may use them for the purposes described below in these privacy policies. 

Cookies and IT Tools

„PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  may collect non-personal data automatically through cookies and computer tools. Cookies are text files that a Web server stores on the hard drive of the user's computer.  "USER" , which contain various information to know the information access preferences of the user.  "USER"  in such a way that  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  may send promotional banners or offer personalized services.  "USER"  You can disable the use of cookies from your browser and still browse the "SITE" without difficulty.

Data Not Collected 

„PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  will not request sensitive personal data in the terms described by the LAW or confidential information such as credit card number, financial or property data. If you detect that someone is requesting this type of information on behalf of  „PONCH & CAPRICÓ/GRUPO ACUBRA SAFROM CV“  Please report it to phone number 52 (55)  5264 51.01 ext. 103. 

Payment details of the  "USER"  They are collected only in our  "PLACE"  through plugins or modules from third party companies, these being: Operadora PayPal de México, S. de RL de CV (Paypal) or Grupo Conektame SA de CV (Conekta). These data are never stored in any electronic or physical database of  „ PONCH & CAPRICÓ /ACUBRA GROUP SA DE CV“ 

User Rights

He  "USER"  As the owner of the information managed on the "SITE", you may request via emailventas@ponchycaprico.com : 

•    Access

•    Rectification

•    Cancellation* **

•    Opposition to use

He  "USER"  You may access your information at any time through your registered account on the "SITE". In the event of cancellation, in accordance with the provisions of Articles 25 and 26 of the LAW, a blocking period will occur after which  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  will proceed to delete the data. 

HE  "USER"  is solely responsible for the veracity and validity of its information on the "SITE". 

  *Cancellations due to misuse of the website or payments for incorrect selection of products or delivery delivery services will incur an administrative charge of MXN 200.

**Payments made by check will be validated within 48 business hours. Users wishing to cancel orders made by check must wait one business week for a refund. Cancellations of orders paid by check have a charge of MXN 200 + 10% administrative fee.

Use of Information

Regardless of the method that  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  use for the collection of personal data, the  "USER"  from the moment you use any of the "SERVICES" and/or provide your personal data to  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  or incorporates them into any of the sections of the "SITE" accepts and agrees that these be concentrated in a database, in order that  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  by itself or through third parties may carry out the following activities necessary for the fulfillment of its purpose: 

•    Research and various market studies.

•    Questionnaires and interviews.

•    Sending advertising through any means of communication, including direct mail (mailing), banners, mobile devices and other electronic means.

•    Targeted offers and promotions.

•    Invitations to special events and raffles.

•    Customer service, congratulations, welcome messages.

•    Newsletters.

•    Home delivery.

•    Implementation of improvements in products and services.

Protection Mechanisms 

For  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  Protecting your data is very important. That is why we have selected a professional cloud service  one of the best on the market for developing e-commerce platforms.  This platform has the security mechanisms requested and accepted by most industries. However, there is no 100% secure internet security method. That is why we cannot guarantee absolute security. If you have any further questions about the security of your data, please write to us atventas@teleglobos.com.mx 

Authorizations

The USER, in accordance with the provisions of article 109 of the Federal Copyright Law and section I of article 76 bis of the Federal Consumer Protection Law and article 8 of the LAW, by accessing the service, application, section or, where appropriate, participating in any social community within the  "PLACE"  and providing your personal data will express your authorization for them to be included in a database, used and modified by  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  or other companies that are part of the same group or third parties that provide services to  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  for the purposes mentioned in the "USE TO BE GIVEN TO THE DATA" section of this Privacy Notice. 

Limits of Liability

These privacy policies apply to:

i) Information collected on the "SITE" through the sections that request it,

ii) Information collected by  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  through the use of applications authorized by the  "USER" The privacy policies of the "SITE" do not apply to information collected by third parties on their websites, whose pages can be accessed through links on the  "PLACE"  or that information that the user provides in sections where messages, opinions or information of the USERS are shared publicly within the  "PLACE" .  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  in no case is it responsible for the information provided by the  "USER"  publicly to third-party websites. 

Validity and Updates

These privacy policies are effective from the date of their publication on the "SITE" and have an indefinite validity;  „PONCH & CAPRICÓ/ACUBRA GROUP SA DE CV“  may update them at any time it deems necessary or when applicable regulations require it, by and from its publication on the "SITE", so it is recommended that  "USER"  Read it frequently to stay informed and to accept or reject, as appropriate, updated content.

IF THE USER DOES NOT AGREE WITH THESE PRIVACY POLICIES, THEY SHOULD REFRAIN FROM USING THE SITE.